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11 September 2013

Urgently Looking for Product Support Executive for Powai, Mumbai - Interview on Sat, 14 Sep 2013

Job Role: Product Support Executive
Job Type: Permanent
Job Location: Powai, Mumbai

Job Valid Till:  15 Sep 2013
Job Response email id:
 Click Here for email id

Company Name: Client of Inspire Consultancy Services
Position Type:Full-time
Experience: 3 - 6 Years
Type: Technology Jobs / Software Production Support

 We have an opening for a Production Support Personnel with expertise in the following:
- Should be able to attend an interview this Saturday 14 Sep 2013 :)

- Working knowledge of Autosys, Shell and Perl scripting.
- Strong knowledge in SQL Server/Oracle/Sybase ( Sybase would be better).
- Should be ready to work in shifts 24*7
- Working knowledge on Operating Systems such as Windows Server & Unix / Linux
- Should be ok to work from Client's office in Powai.

Roles & Responsibilities

* Responsible for providing quality technical support and services for Corporate Technology services Applications (Middle/Back office functions including Operations, Finance, Risk) to the business and IT teams.
* Monitor application services/processes, support batch jobs using Autosys/standard schedulers and monitoring tools.
* Perform Start of business checks at regional start of days and send notification to business and technology teams.
* Work with global teams to adhere to SLA"s
* Raise incidents to report application or process outages.
* Day to day resolution of application, operating systems and database issues.
* Create and update production support documentation periodically
* Deliver new services and service improvements that consistently meet the SLA and KPI criteria.
* Establish and maintain effective relationships with core and extended project team members, stakeholders, peers, and business representatives

Please feel free to forward this opening to your friends or colleagues who are looking for similar openings.

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